Privacy Policy

Privacy Policy of Portman London

Portman London values the protection of its customers' personal data. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information
Portman London collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information
The collected personal data is used for the following purposes:

  • Processing and shipping orders

  • Managing payments and preventing fraud

  • Communicating with customers regarding their orders and product offerings

  • Improving customer service and responding to requests

  • Sending information about new products, promotions, and events (with customer consent)

Sharing Personal Information
Portman London does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders

  • When required by law or to comply with legal procedures

  • To protect the rights, property, or safety of Portman London, its customers, or the public

Security of Personal Information
Portman London implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:

  • The use of encryption technologies for payment transactions

  • Limited access to personal information for employees and partners who need it to provide our services

Retention of Personal Information
Portman London retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have certain rights under applicable laws regarding their personal data, including:

  • Right to access: Customers can request a copy of their personal data held by Portman London.

  • Right to rectification: Customers can request the correction of inaccurate or incomplete personal data.

  • Right to deletion: Customers can request the deletion of their personal data, subject to legal retention periods.

  • Right to withdraw consent: Customers can withdraw their consent for processing their personal data at any time.

Cookies and Similar Technologies
Portman London uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy
Portman London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to regularly check this page to stay informed about any changes.

Contact Information
For questions regarding this privacy policy or to exercise your rights regarding personal data, you can contact Portman London via:

Email: info@portman-london.co.uk

Portman London is committed to protecting its customers' privacy and using personal data responsibly and securely.

Free Delivery

Enjoy Free Delivery with Royal Mail, Always

Customer Service

Always available with a response within 24 hours

100% Return Guarantee

Enjoy easy returns within 14 days

Secure Payment

Secure and fast payment with Credit Card