Shipping Policy

Shipping Policy of Portman London

At Portman London, we are committed to providing all our customers with fast and reliable shipping service. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

Portman London aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders are typically delivered within 5 to 14 business days. Delivery times may vary depending on factors such as:

• Weather conditions

• Peak periods (e.g. holidays)

• Customs procedures (if applicable)

Free Shipping

At Portman London, you benefit from free shipping on all orders. Regardless of your order amount or location, you will not be charged shipping fees. This is part of our commitment to making your shopping experience as easy and attractive as possible.

Shipping Method

All Portman London orders are shipped directly from our supplier. This approach helps us reduce processing times and ensures that you receive your products as quickly as possible. It also allows us to maintain strict quality control for every item shipped.

Order Processing

• Once your order is placed, you will receive a confirmation email with the details of your purchase.

• Orders are processed and shipped within 24 to 48 hours.

• When your order is shipped, you will receive an email with a tracking number, allowing you to easily follow your package.

Order Tracking

Portman London provides tracking information for all orders. The tracking number you receive by email allows you to follow your order’s progress via the carrier’s website. This way, you always know where your package is and when it will be delivered.

Questions and Support

Have questions about your order or our shipping policy? Our customer service team is here to help! You can reach us via:

Email: info@portmanlondon.co.uk
We strive to respond to all inquiries quickly and professionally.

Limitations and Exceptions

While we do our best to meet estimated delivery times, there may occasionally be unforeseen circumstances that cause delays, including:

• Customs procedures

• Severe weather

• Force majeure situations

Portman London is not responsible for such delays but appreciates your understanding and patience in these cases.

Conclusion

Portman London is dedicated to providing an exceptional online shopping experience, including fast and reliable shipping. By following our shipping policy, we ensure every customer receives their products as quickly as possible. For questions or additional information, feel free to contact us at info@portman-london.co.uk.